Where does your meat and seafood come from?

Our products are sourced directly from trusted farms and fisheries that follow strict quality and hygiene standards. Seafood is procured fresh from coastal markets and meat from certified farms to ensure premium quality.

How fresh is the meat and seafood?

All products are cut and processed only after you place the order. They are stored and transported in temperature-controlled environments to maintain freshness from source to your doorstep.

Is your meat antibiotic-free and hormone-free?

Yes. Our partner farms follow responsible farming practices and ensure no harmful antibiotics or growth hormones are used in the meat supplied.

How is the product packaged?

Your order is packed in food-grade, leak-proof vacuum packaging to maintain freshness, hygiene, and flavor during delivery.

What areas do you deliver to?

We currently deliver across select neighborhoods in Mumbai, Maharashtra. You can check delivery availability by entering your pincode on our website.

What is the delivery time?

Most orders are delivered within 90 minutes to a few hours, depending on location and product availability.

What payment methods do you accept?

We accept:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (in select areas)

 

What if the product is not fresh?

Customer satisfaction is our priority. If you receive a product that does not meet expectations, please contact our support team and we will replace or refund the product immediately.

Do you offer cleaned and cut products?

Yes. Most of our products come cleaned, cut, and ready to cook, saving you time and effort in the kitchen.

Do you sell marinated or ready-to-cook products?

Yes! We offer a variety of chef-crafted marinades and ready-to-cook options so you can prepare delicious meals quickly.

How should I store the products after delivery?
  • Refrigerate immediately if cooking within 24 hours
  • Freeze for longer storage
  • Always keep sealed in the original packaging
Are your products safe and hygienic?

Absolutely. Our processing facilities follow strict hygiene protocols, temperature control, and quality checks to ensure safe food handling.

Can I cancel or modify my order?

Orders can be modified or cancelled before processing begins. Please contact our support team as soon as possible after placing the order.

Do you offer bulk or party orders?

Yes. For bulk purchases or events, please contact our support team for special pricing and delivery arrangements.